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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jim Callahan

Jim Callahan

March 23, 2026

5  out of  5
rating by Jim Callahan
"Angelica helps me everything I come in. She's amazing 👏"
We responded:
"Thank you, Jim, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Juan Gerardo Hauler Murga

March 12, 2026

5  out of  5
rating by Juan Gerardo Hauler Murga
"Muy agradecido por excelente atención srta Valeria por su comprensión y amabilidad en su explicación beneficios de mi póliza seguro Gracias Star Fam 👍"
We responded:
"Thank you Juan for sharing your experience with our office and Valeria. We appreciate your business and look forward to providing you with your insurance needs for years to come! -State Farm Carpentersville"
Profile photo of Salcedo Fernández Jessica

Salcedo Fernández Jessica

March 7, 2026

5  out of  5
rating by Salcedo Fernández Jessica
"Yaxaira was so nice! She explained everything really well"
We responded:
"Thank you Jessica for sharing and giving us a 5-star review! We really appreciate you and your business! State Farm Carpentersville"
Profile photo of lauren hope

lauren hope

March 6, 2026

5  out of  5
rating by lauren hope
"They are always so pleasant and helpful any time we call. Thank you for all your help."
We responded:
"Hi Lauren! We are so glad to have you as one of our customers. We're, always here for you, to help you with your insurance needs. - State Farm Carpentersville"
Profile photo of Rhonda Peake

Rhonda Peake

March 3, 2026

5  out of  5
rating by Rhonda Peake
"We have had state farm for over 30 years and have had to use it a couple of times. It has always been a good experience. No complaints. Also Angelica Guillen our agent, is wonderful! Always there to help us right away and to answer any questions we may have! Thank You"
We responded:
"Thanks Rhonda for sharing your experiences aboiut State Farm and our office. We appreciate your loyalty and being a long-time customer! Angelica is amazing at her job by helping families with their insurance, and glad you are getting remarkable service from State Farm Carpentersville office. Look forward to another 30 years with you!"
Profile photo of Alyssa Gibbs

Alyssa Gibbs

February 25, 2026

5  out of  5
rating by Alyssa Gibbs
"Great people with awesome rates"
We responded:
"No, you're awesome Alyssa! Thank for taking the time to do this review and we love 5-stars! We really appreciate you and your business. -State Farm Carpentersville"
Profile photo of Karla

Karla

February 18, 2026

5  out of  5
rating by Karla
"It was a pleasure working with the staff in the office, especially Angel, she worked diligently to provide me with information that I needed to receive lower rates... I highly recommend using this State farm office for your insurance needs..."
We responded:
"Hi Karla! Thanks for the 5-star review. Glad we were able to save you some money and help you with your insurance needs! We are here for you!"
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SeaniOwl

January 30, 2026

1  out of  5
rating by SeaniOwl
"so i have to pay monthly but when something happens it’s my responsibility to call the other insurance and get all the info and i only get 500 from state farm which i have to pay first then they reimburse me but if i myself do the work and call the other insurance i get more and ended up with 1500 i never had to cover. what is the point of having state farm… i will not be renewing with them"
We responded:
"Hi Sean, I'm sorry to see your upset and frustrated in regard to your claim. I would like to better explain how subrogation works when filing through someone's else's insurance company/policy. I believe there is some confusion between deductible amount and the total claim amount. Please contact me at the office and we can discuss in more detail. -Mark Sychowski"
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Elvira Mendoza

January 23, 2026

5  out of  5
rating by Elvira Mendoza
"Yaxaira was very professional and helpful. She was able to help us bundle home and car for a resonasble and doable price."
We responded:
"Thanks Elvira! We appreciate you sharing your experience and so glad Yaxaira was able to help! State Farm Carpentersville"
Profile photo of Jesús Zavaleta

Jesús Zavaleta

January 22, 2026

5  out of  5
rating by Jesús Zavaleta
"Excelente servicio"
We responded:
"Hi Jesus! Thank you so much for sharing and giving us a 5-star review! We are celebrating with confetti! We look forward to providing you remarkable service for years to come! -State Farm Carpentersville"
Profile photo of paulina carrillo

paulina carrillo

January 20, 2026

5  out of  5
rating by paulina carrillo
"Great price"
We responded:
"Thanks Paulina! Appreciate you sharing your experience and thoughts regarding State Farm pricing/rates. We love the 5-star review! "
Profile photo of Grace Azarela

Grace Azarela

December 29, 2025

5  out of  5
rating by Grace Azarela
"My agent and his staff are absolutely amazing. I’ve always been there when I needed them."
We responded:
"Thanks Grace! Always so nice to talk to you! We appreciate you and the kind review. "
Profile photo of Jose Franco

Jose Franco

December 29, 2025

5  out of  5
rating by Jose Franco
"Me trato con mucha amabilidad y cortesia"
We responded:
"Muchas gracias Jose! "
Profile photo of Ruben Rodriguez

Ruben Rodriguez

December 19, 2025

5  out of  5
rating by Ruben Rodriguez
"I want to thank Valeria for taking the time to help me get a better rate than what I had previous. She is helpful, friendly, and easy to work with!"
We responded:
"Thanks Ruben for the nice review and kind feedback. We are thrilled you were able to save money and get remarkable service for all your insurance needs! - State Farm Carpentersville"
Profile photo of Rebecca Puffpaff

Rebecca Puffpaff

December 17, 2025

5  out of  5
rating by Rebecca Puffpaff
"I’ve been with Mark’s office for a very long time and have been very happy with them the couple of times I’ve needed to file claims! They are very friendly and efficient!"
We responded:
"Hi Rebecca! Thank you for sharing your experience about State Farm and our office. We truly appreciate working with you and taking care of your insurance needs. Have a nice holiday season! - State Farm Carpentersville"
Profile photo of Yareny Corona

Yareny Corona

December 15, 2025

5  out of  5
rating by Yareny Corona
"The best place…"
We responded:
"Thanks Yareny for the 5-star review and we agree that State Farm Carpentersville is the best place for all our customers!"
Profile photo of Mark Urban

Mark Urban

December 1, 2025

5  out of  5
rating by Mark Urban
"Mark and team have always been very helpful. They have provided insurance services and advice to us for many years. We highly recommend them."
We responded:
"Thanks Mark! We really appreciate your 5-star review and working with you and your family for all these years! Thank you for your continued business! -State Farm Carpentersville"
Profile photo of Brian D

Brian D

November 28, 2025

5  out of  5
rating by Brian D
"We appreciate Mark and his staff. Always helpful and professional."
We responded:
"Thanks Brian! We love hearing you're satisfied with your auto and renters' insurance. Our office is always here for you and your insurance needs! -State Farm Carpentersville"
Profile photo of Abby Cortez

Abby Cortez

November 21, 2025

5  out of  5
rating by Abby Cortez
"Excellent service, very friendly, and above all, they take the time to explain what you don't understand. Thank you for your support, Yajaira and Valeria. Excellent staff."
We responded:
"Thanks Abby for the nice review! My team takes great pride in servicing our customers, and we really appreciate you noticing and taking the time in sharing your experience with the office. We look forward to working with you and your family on all your insurance needs for years to come. -State Farm Carpentersville"
Profile photo of Linda Zoller

Linda Zoller

November 21, 2025

5  out of  5
rating by Linda Zoller
"Very accommodating and friendly staff"
We responded:
"Hi Linda! Thank you for the great review! I am very blessed to have such an amazing staff! Thank you for commenting and thank you for your continued business over the years. - State Farm Carpentersville"
Profile photo of Mario Pegueros

Mario Pegueros

November 11, 2025

5  out of  5
rating by Mario Pegueros
"very helpfull and explained everything in great detail for better understanding"
We responded:
"Thank you Mario! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - State Farm Carpentersville"
Profile photo of Fabio Higa

Fabio Higa

October 31, 2025

5  out of  5
rating by Fabio Higa
"I insure my vehicles with them, and Mark's agents have been nothing but attentive and quick to my respond to my needs."
We responded:
"Thanks Fabio for the 5-star review! We really appreciate you and your business. We look forward to servicing your insurance needs for years to come. -State Farm Carpentersville"
Profile photo of Marcin Wesierski (Real Estate Agent)

Marcin Wesierski (Real Estate Agent)

October 31, 2025

5  out of  5
rating by Marcin Wesierski (Real Estate Agent)
"I’ve been a customer with this insurance office for a long time, and their service has always been excellent. The team provides great customer service — they’re professional, responsive, and always willing to help. Highly recommend them to anyone looking for a reliable insurance company"
We responded:
"Thank you for your 5-star review! We appreciate the recommendation and all the kind words regarding our service. We pride ourselves on helping each and every customer's insurance tailoring it to their needs and budget. "
Profile photo of EDGAR HUERTA

EDGAR HUERTA

October 14, 2025

5  out of  5
rating by EDGAR HUERTA
"I appreciate the assistance provided with the policy. It is always reassuring to have someone knowledgeable guide you through the process. The support offered truly made a positive impact on the experience. I am happy to know that the help was helpful and a positive experience overall. Hopefully, the assistance meets all expectations."
We responded:
"Thanks Edgar for the review! We couldn't agree with you more, that it's nice to have someone you know and trust who is willing to help you at any time with your insurance needs! Thank you for being a great customer!"
Profile photo of Miguel Ángel Noguez Godoy

Miguel Ángel Noguez Godoy

October 9, 2025

5  out of  5
rating by Miguel Ángel Noguez Godoy
"Son agentes muy preparados y gentiles con los clientes y están al pendiente de ayudar a todos, muchas gracias."
We responded:
"Thank you Miguel for the 5 star review! We appreciate you and your business. We look forward to providing you with remarkable service for years to come! -State Farm Carpentersville"