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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melissa Cruz

Melissa Cruz

October 23, 2024

5  out of  5
rating by Melissa Cruz
"I had an amazing customer service! There so friendly and very lovely people, I recommend Angelica Guillén she was very helpful and explain everything right for us to understand!"
We responded:
"Hi Melissa, thank you for sharing your experience with your review. We really appreciate and I very glad to hear how happy you are with our office and State Farm. We are here for all your insurance needs! "
Profile photo of Eric Witter

Eric Witter

August 22, 2024

5  out of  5
rating by Eric Witter
"Staff always helpful and courteous. Angelica in particular is a pleasure to deal with."
We responded:
"Thanks Eric for sharing your experience, as we pride ourselves on being able to provide remarkable service for your insurance needs!"
Profile photo of Andrea Torres

Andrea Torres

August 20, 2024

5  out of  5
rating by Andrea Torres
"They are very attentive to my needs and always find me the best price ! I definitely recommend Angelica."
We responded:
"Thank you Andrea so much for providing us a review and sharing your experience! We value our relationship and your business handling your insurance needs!"
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Laura Render

June 24, 2024

5  out of  5
rating by Laura Render
"Great staff, timely responses, and have a range of experiences. Knowing the agent and their staff makes a huge difference in meeting my needs and guiding through my insurance choices. Highly recommend Sychowski agencies!"
We responded:
"Thanks Laura! Always great to hear from ya! Hope you and the family are doing well during these unexpected times!"
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Craig Biltmore

June 21, 2024

1  out of  5
rating by Craig Biltmore
"PLEASE AVOID Mark. There are tons of other insurance agents out there. He refuses to pay for the services that were provided."
Profile photo of Aaron Menchaca

Aaron Menchaca

June 19, 2024

5  out of  5
rating by Aaron Menchaca
"Angelica was very great helped me switch insurance companies and made it quick and painless happy and back with statefarm"
We responded:
"Hi Aaron, thanks so much for taking the time to share your experience about switching your insurance! I hope besides saving money you will see why State Farm is ranked #1 for home and auto insurance. We look forward to working with you for years to come!"
Profile photo of Doug Sabo

Doug Sabo

May 6, 2024

5  out of  5
rating by Doug Sabo
"Angelica was very helpful and updated my information quickly and accurately."
We responded:
"Thanks Doug for sharing about your experience with Angelica at our office. We really appreciate your business and providing remarkable service for all your insurance needs! Thanks again!"
Profile photo of Maria Lopez

Maria Lopez

April 24, 2024

5  out of  5
rating by Maria Lopez
"Great service. I have all my insurance with your agency. Angelica is amazing"
We responded:
"Thanks Maria! Angelica does an amazing job helping people with all their insurance needs. We appreciate you and your business with State Farm Carpentersville!"
Profile photo of Nelson Rufus

Nelson Rufus

April 22, 2024

5  out of  5
rating by Nelson Rufus
"Angel is very helpful"
We responded:
"Thank you Nelson for the 5-star review! "
Profile photo of Nelson Rufus

Nelson Rufus

April 22, 2024

5  out of  5
rating by Nelson Rufus
"Angel is very helpful"
We responded:
"Thank you Nelson for the 5-star review! "
Profile photo of Phil Kronke

Phil Kronke

April 18, 2024

5  out of  5
rating by Phil Kronke
"Angelica and Mark's entire staff always provide great service!"
We responded:
"Hey Phil, thanks for the 5 star review! We appreciate your business and working with you and your family! I definitely don't miss trying to catch that nasty knuckleball pitch you used to throw!"
Profile photo of Leslie Contreras

Leslie Contreras

April 5, 2024

5  out of  5
rating by Leslie Contreras
"Cualquier duda o incoveniente que tengo me lo resuelven al instante. Gracias Yaxaira por tu amabilidad"
We responded:
"Thanks Leslie for the awesome 5-stars! Woohooo! Throwing confetti over here! Yaxaira is the best!"
Profile photo of Jose Franco

Jose Franco

April 4, 2024

5  out of  5
rating by Jose Franco
"Me trato con mucha amabilidad y cortesia"
We responded:
"Muchas gracias Jose! "
Profile photo of Igor Lukyan

Igor Lukyan

April 4, 2024

5  out of  5
rating by Igor Lukyan
"Great service and overall office. The staff and Mark do a wonderful job. They have all our accounts"
We responded:
"Thanks Igor! Appreciate the great review!"
Profile photo of Amanda Macias

Amanda Macias

April 4, 2024

5  out of  5
rating by Amanda Macias
"Very helpful and friendly staff. I've been a happy customer for 7 years. I highly recommend this State Farm location"
We responded:
"Thanks Amanda for leaving us a 5 -star review! We thank you for your business and always look forward to helping you with your insurance needs! "
Profile photo of Mark Profit

Mark Profit

March 19, 2024

5  out of  5
rating by Mark Profit
"Fantastic Carol was very helpful Thank You so much"
We responded:
"Hi Mark! So good to hear from you and thank you so much for sharing your experience with a 5-star review! Carol is the best and we're lucky to have her vast knowledge and experience! "
Profile photo of Adnan Bhanpuri

Adnan Bhanpuri

March 13, 2024

5  out of  5
rating by Adnan Bhanpuri
"Amazing service all the time! Have all my autos, homeowners, liability, life insurance, workman's compensation, renters insurance, business liability and a few other policies with Mark and his team."
We responded:
"Thanks Adnan for the 5-star review! We always enjoy working with you and your family. We thank you for your continued business over the years and look forward to many more! "
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aaron castro

February 8, 2024

5  out of  5
rating by aaron castro
"Great service and great coverages at great prices. Update, i have always received awesome customer service with any and all questions I have."
We responded:
"Thanks Aaron for the 5 star review! We strive to achieve greatness each and every day!"
Profile photo of Jason Surprise

Jason Surprise

February 8, 2024

5  out of  5
rating by Jason Surprise
"Always answer my questions immediately and explain in detail when needed. Angel is very helpful, professional and polite. I have never had any problems with my insurance needs. Why would i go anywhere else? Strongly recomend this agent for anyone ."
We responded:
"Thanks Jason for taking the time to share and provide a 5-star review! Angel is amazing and glad we have provided you with remarkable service for your insurance needs. Thank you for your continued business as we appreciate you!"
Profile photo of Kevin Bradt

Kevin Bradt

February 6, 2024

5  out of  5
rating by Kevin Bradt
"I have been a customer of Mark’s for over 10 years. Mark is extremely knowledgeable in the industry. He has always worked hard to ensure I have competitive rates and most importantly have the right coverage to match my family’s needs. On the rare occurrences where I have needed to file a claim, the process was smooth with excellent communication throughout. I highly recommend his agency."
We responded:
"Thanks Kevin for sharing your experience and the 5-star review! We appreciate your years of business and enjoy working with you and your family. "
Profile photo of Matthew Volant

Matthew Volant

January 26, 2024

5  out of  5
rating by Matthew Volant
"Carol was a big help and very friendly. We appreciate all of the time she spent taking care of my claim and making sure everything was handled expeditiously. We greatly appreciate it. Mark also made sure that I received a check right away for my claim when the digital payment option didn't work correctly. I am very impressed with the service I was provided."
We responded:
"Thanks Matt! Really appreciate you sharing your experience!"
Profile photo of Karla Krupsky

Karla Krupsky

January 25, 2024

5  out of  5
rating by Karla Krupsky
"It was a pleasure working with the staff in the office, they worked diligently to provide me with information that I needed to receive lower rates... I highly recommend using this State farm office for your insurance needs..."
We responded:
"Hi Karla! Thanks for the 5-star review. Glad we were able to save you some money and help you with your insurance needs! We are here for you!"
Profile photo of Sasa Gajic

Sasa Gajic

January 23, 2024

5  out of  5
rating by Sasa Gajic
"I have Mark as our agent for many years now and I would highly recommend him. He is very professional and knowledgeable."
We responded:
"Thanks Sasa for the excellent review. We appreciate you and taking care of your family's insurance needs!"
Profile photo of Mason Blenner

Mason Blenner

January 18, 2024

5  out of  5
rating by Mason Blenner
"Mark has been very helpful with any questions or concerns in the past and is an agent I highly recommend!"
We responded:
"Thanks Mason for the 5 star review! Confetti time!"
Profile photo of Tom Hack

Tom Hack

January 18, 2024

5  out of  5
rating by Tom Hack
"I have used Mark's State Farm office for over 20 years for both my business and home. I highly recommend them. Carol and the staff are Great!"
We responded:
"Thanks Tom, we really appreciate you and your business for all these years! Always a pleasure working with you and I agree that my staff do an amazing job. :)"