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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brianaa Lopez

Brianaa Lopez

May 5, 2026

5  out of  5
rating by Brianaa Lopez
"Excellent costumer service ! Yaxaira helped me so much and explained everything so well, I really recommend her 🙏❤️"
We responded:
"Hi Brianaa, thank you so much for sharing your experience with us. We are glad Yaxiara was able to help you with your insurance needs! We appreciate you and your business! - Mark Sychowski State Farm Carpentersville"
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Sonya Piatt

May 5, 2026

5  out of  5
rating by Sonya Piatt
"I have known of State Farm 47 years now and the girls in the office are so sweet also"
We responded:
"Thank you Sonya for sharing and thank you for your long-time business with State Farm! We cherish customers like yourself and look forward to many more years of service. -State Farm Carpentersville"
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Jose Rodriguez

April 30, 2026

5  out of  5
rating by Jose Rodriguez
"Purchased a new vehicle and within a few minutes Valeria made the changes quickly and offered advice on other vehicles to save even more. Quick, easy and friendly. Jose"
We responded:
"Thanks Jose! We really appreciate you sharing your experience with staff and our office. We look forward to helping you with your insurance for years to come. -State Farm Carpentersville"
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Rachael Wilder

April 30, 2026

5  out of  5
rating by Rachael Wilder
"Carol is amazing and always goes above and beyond to assist me with all my needs!"
We responded:
"100% agree! Carol is amazing, and I very lucky to have her on my team! Thank you Rachel for sharing and giving us a 5-star review on your service."
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Derrick Hill

April 27, 2026

5  out of  5
rating by Derrick Hill
"Excellent experience with Angel and with this office. I have used them for years on homeowners, but, just switched my auto policy over. The amount of savings is actually ridiculous. I think I am paying about a third of what my auto policy was elsewhere. The change also saved me almost one half for the homeowners because of bundling. Give them a call and see if they can help you too."
We responded:
"Thanks so much Derrick for sharing your experience! We are thrilled that we saved you so much money! Besides the savings, you will receive remarkable service from Angelica and the # 1 Home and Auto insurance company in the nation. -State Farm Carpentersville"
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Catalina Lopez

April 23, 2026

5  out of  5
rating by Catalina Lopez
"Muchas gracias por el servicio me atendieron muy bien estoy muy encantada de poner mi aseguransa con State Farm gracias a Valeria por atenderme y ayudarme muchas gracias"
We responded:
"Thanks Catalina! We are so glad you chose State Farm and our office as well! Valeria will take great care of you and your family for all your insurance needs. - State Farm Carpentersville"
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Donna Dazzo

April 20, 2026

5  out of  5
rating by Donna Dazzo
"Just want to Share My Experience with Mark Sychowski's State Farm Office. Been Using then for a Few Years now and I wanted to say They are The Best Office I've Had. Always Getting you the Best Possible Rates Around. I Highly Recommend them. Also The Ladies they have Working There Go Above and Beyond."
We responded:
"Hi Donna! Thank you so much for recommending our office. My staff has vast years of experience and does such a great job! Thank you for noticing and sharing this. We appreciate you and your business! -Carpentersville State Farm "
Profile photo of johana gisell Céspedes

johana gisell Céspedes

April 8, 2026

5  out of  5
rating by johana gisell Céspedes
"Excelente servicio por parte de la señorita Valeria. Es muy amable con sus clientes y brinda una atención al cliente de alta calidad. Respondió a todas mis dudas de manera clara y oportuna."
We responded:
"Thanks Johana for the 5-star review! We are so glad your customer service and experience was remarkable. We look forward to helping you with your insurance needs! - State Farm Carpentersville"
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Jim Callahan

March 23, 2026

5  out of  5
rating by Jim Callahan
"Angelica helps me everything I come in. She's amazing 👏"
We responded:
"Thank you, Jim, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Juan Gerardo Hauler Murga

Juan Gerardo Hauler Murga

March 12, 2026

5  out of  5
rating by Juan Gerardo Hauler Murga
"Muy agradecido por excelente atención srta Valeria por su comprensión y amabilidad en su explicación beneficios de mi póliza seguro Gracias Star Fam 👍"
We responded:
"Thank you Juan for sharing your experience with our office and Valeria. We appreciate your business and look forward to providing you with your insurance needs for years to come! -State Farm Carpentersville"
Profile photo of Salcedo Fernández Jessica

Salcedo Fernández Jessica

March 7, 2026

5  out of  5
rating by Salcedo Fernández Jessica
"Yaxaira was so nice! She explained everything really well"
We responded:
"Thank you Jessica for sharing and giving us a 5-star review! We really appreciate you and your business! State Farm Carpentersville"
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lauren hope

March 6, 2026

5  out of  5
rating by lauren hope
"They are always so pleasant and helpful any time we call. Thank you for all your help."
We responded:
"Hi Lauren! We are so glad to have you as one of our customers. We're, always here for you, to help you with your insurance needs. - State Farm Carpentersville"
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Rhonda Peake

March 3, 2026

5  out of  5
rating by Rhonda Peake
"We have had state farm for over 30 years and have had to use it a couple of times. It has always been a good experience. No complaints. Also Angelica Guillen our agent, is wonderful! Always there to help us right away and to answer any questions we may have! Thank You"
We responded:
"Thanks Rhonda for sharing your experiences aboiut State Farm and our office. We appreciate your loyalty and being a long-time customer! Angelica is amazing at her job by helping families with their insurance, and glad you are getting remarkable service from State Farm Carpentersville office. Look forward to another 30 years with you!"
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Alyssa Gibbs

February 25, 2026

5  out of  5
rating by Alyssa Gibbs
"Great people with awesome rates"
We responded:
"No, you're awesome Alyssa! Thank for taking the time to do this review and we love 5-stars! We really appreciate you and your business. -State Farm Carpentersville"
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Karla

February 18, 2026

5  out of  5
rating by Karla
"It was a pleasure working with the staff in the office, especially Angel, she worked diligently to provide me with information that I needed to receive lower rates... I highly recommend using this State farm office for your insurance needs..."
We responded:
"Hi Karla! Thanks for the 5-star review. Glad we were able to save you some money and help you with your insurance needs! We are here for you!"
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SeaniOwl

January 30, 2026

1  out of  5
rating by SeaniOwl
"so i have to pay monthly but when something happens it’s my responsibility to call the other insurance and get all the info and i only get 500 from state farm which i have to pay first then they reimburse me but if i myself do the work and call the other insurance i get more and ended up with 1500 i never had to cover. what is the point of having state farm… i will not be renewing with them"
We responded:
"Hi Sean, I'm sorry to see your upset and frustrated in regard to your claim. I would like to better explain how subrogation works when filing through someone's else's insurance company/policy. I believe there is some confusion between deductible amount and the total claim amount. Please contact me at the office and we can discuss in more detail. -Mark Sychowski"
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Elvira Mendoza

January 23, 2026

5  out of  5
rating by Elvira Mendoza
"Yaxaira was very professional and helpful. She was able to help us bundle home and car for a resonasble and doable price."
We responded:
"Thanks Elvira! We appreciate you sharing your experience and so glad Yaxaira was able to help! State Farm Carpentersville"
Profile photo of Jesús Zavaleta

Jesús Zavaleta

January 22, 2026

5  out of  5
rating by Jesús Zavaleta
"Excelente servicio"
We responded:
"Hi Jesus! Thank you so much for sharing and giving us a 5-star review! We are celebrating with confetti! We look forward to providing you remarkable service for years to come! -State Farm Carpentersville"
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paulina carrillo

January 20, 2026

5  out of  5
rating by paulina carrillo
"Great price"
We responded:
"Thanks Paulina! Appreciate you sharing your experience and thoughts regarding State Farm pricing/rates. We love the 5-star review! "
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Grace Azarela

December 29, 2025

5  out of  5
rating by Grace Azarela
"My agent and his staff are absolutely amazing. I’ve always been there when I needed them."
We responded:
"Thanks Grace! Always so nice to talk to you! We appreciate you and the kind review. "
Profile photo of Jose Franco

Jose Franco

December 29, 2025

5  out of  5
rating by Jose Franco
"Me trato con mucha amabilidad y cortesia"
We responded:
"Muchas gracias Jose! "
Profile photo of Ruben Rodriguez

Ruben Rodriguez

December 19, 2025

5  out of  5
rating by Ruben Rodriguez
"I want to thank Valeria for taking the time to help me get a better rate than what I had previous. She is helpful, friendly, and easy to work with!"
We responded:
"Thanks Ruben for the nice review and kind feedback. We are thrilled you were able to save money and get remarkable service for all your insurance needs! - State Farm Carpentersville"
Profile photo of Rebecca Puffpaff

Rebecca Puffpaff

December 17, 2025

5  out of  5
rating by Rebecca Puffpaff
"I’ve been with Mark’s office for a very long time and have been very happy with them the couple of times I’ve needed to file claims! They are very friendly and efficient!"
We responded:
"Hi Rebecca! Thank you for sharing your experience about State Farm and our office. We truly appreciate working with you and taking care of your insurance needs. Have a nice holiday season! - State Farm Carpentersville"
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Yareny Corona

December 15, 2025

5  out of  5
rating by Yareny Corona
"The best place…"
We responded:
"Thanks Yareny for the 5-star review and we agree that State Farm Carpentersville is the best place for all our customers!"
Profile photo of Mark Urban

Mark Urban

December 1, 2025

5  out of  5
rating by Mark Urban
"Mark and team have always been very helpful. They have provided insurance services and advice to us for many years. We highly recommend them."
We responded:
"Thanks Mark! We really appreciate your 5-star review and working with you and your family for all these years! Thank you for your continued business! -State Farm Carpentersville"